Toshiba Portege X30 review: What business laptops can learn from consumer devices

Despite Toshiba’s chip business being in turmoil and its decision to stop selling consumer laptops, the company hasn’t stopped making portable computers. The company’s Portégé and Tecra laptop lines are built for businesses and workers, so they may not be as flashy as consumer devices, but they’re still important. Work laptops are many people’s primary PCs.
At first glance, the Portégé x30 has a very plain design, like an office laptop, but it incorporates some of the features we’ve seen in consumer devices recently: a thin and light construction, USB Type-C and Thunderbolt, Windows Hello, and more. It also has up to 18 hours of Toshiba Portege X30 Batterylife, which, if true, would be great for business users and regular consumers alike. The Portégé x30 is a clamshell laptop that tries to find a balance between business and consumer laptops, and in some ways it’s a good combination of the two, but in other ways it leaves something to be desired.
Look and FeelWhen you hear the words “work laptop,” a certain look comes to mind. Anyone who has used a corporate laptop in the past 15 years knows the look of these machines: a bulky, bland-looking black rectangle that’s dull in style and sometimes too heavy to comfortably carry out of the office. The Portégé x30 is a little different from the traditional “work laptop.” The lid is a simple matte black-blue with Toshiba’s silver logo in the bottom corner, and the chassis tapers from back to front, giving the device a modern feel. Each edge is thin (the notebook measures 15.9mm at its widest point), and the rounded corners combine with the matte finish to give it a friendly feel. Is it as gifted or refined as an HP Spectre or Dell XPS 13? Not exactly, but it’s simple, understated, and more attractive than work laptops of the past.
Its design is protected by a magnesium structure and an internal honeycomb structure, and the entire design passes Mil-SPEC-810G standards for extreme temperatures, vibration, shock, drops, humidity, and dust. Even at just 2.3 pounds, it really feels like a solid machine. Opening the lid reveals a matte 1920×1080p touchscreen, a full-size keyboard, and a trackpad with upper click buttons. The FHD display is more than adequate for most workers (unless you’re a creative and need a high-quality display), but given the Portégé x30’s high price, Toshiba could have gone for a slightly better panel. But as we’ve seen with other business notebooks like the HP Elitebook x360, it’s not uncommon to see high-priced business notebooks with basic FHD displays. Most pre-built Portégé x30 models come with an FHD display, but you can customize the device to a 768p display—and I don’t know why anyone would do that, other than to save money.

Another feature of the display is Windows Ink — it’s compatible with a stylus, although the x30 doesn’t come with one and Toshiba doesn’t advertise it as an optional accessory for the device. I imagine Windows Ink would come in handy if you need to mark up PDF files or take notes on shared documents, but the x30’s clamshell design isn’t ideal for handwriting input. The lid only tilts back about 130 degrees, so it’s not the most comfortable position for handwriting. Toshiba sells a convertible version of this business laptop, the Portégé X20W, which is better suited to multiple usage modes and Windows Ink.
Consumer laptops are getting smaller and smaller in terms of bezel space these days, but for business devices, that’s obviously less important. The x30’s bezels are fairly thick, measuring about 10mm on the sides, 20mm on the top, and a whopping 30mm below the display. Given what this laptop is used for, I didn’t feel like such large bezels were a rip-off in terms of screen real estate. The display still felt spacious, and I could barely feel the bezels while working. Toshiba Laptop batteryThe top bezel houses the webcam as well as the infrared camera and facial recognition sensors that support Windows Hello. If you’ve set up Windows Hello to unlock the x30 with your face, then these sensors will quickly flash bright red laser lights every time you open the device’s lid to use it. While you might be temporarily blinded the first time you do so, it’s a small price to pay for such a fast unlocking and login mechanism. While it’s hard to compare a clamshell laptop like the x30 to a convertible like the Elitebook x360, there’s something to be said for what Toshiba and HP are doing with business laptops. Toshiba’s device is a modern take on the black rectangular design of old work laptops. The Elitebook x360, however, looks like it could fit into HP’s consumer laptop lineup. Each device feels and feels different: HP’s convertible laptop can be counted as a consumer device, but Toshiba’s probably can’t, because it looks like a business device that just happens to be recognizable as a business device. And what you want in a laptop really comes down to personal preference: do you like having a laptop that looks as good as the Spectres, XPS, and MacBooks, or do you just want a portable workhorse and nothing more?

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