Changing the notebook battery on the Dell XPS 13 (9343/9350/9360)

Everyone knows this: Your own laptop does its job well, but over time, your laptop’s battery life shortens. Sometimes it’s time to replace your Dell XPS 9360 battery. This is the case with our Dell XPS 9360, and since it’s such a popular model , we’ve created a battery replacement guide for you.

Dell batteries are now causing problems with all-in-one PCs. According to Dell Power Manager diagnostics, the capacity is only about 60% of the actual maximum capacity. Specifically, that leaves 39 watt hours of the actual 60 watt hours. So we bought a replacement Dell laptop battery from Green Cell for around €50. Original Dell batteries cost at least € 110. Below we will show you how the exchange works. 


To replace the  Dell XPS 13 9343 and 9350 battery , you will need a Torx screwdriver (T5), a Phillips screwdriver (#0), a spatula, and a guitar pick. We’ve got all the necessary tools ready in the iFixit toolkit. Start by flipping the XPS 13 over and removing the eight external Torx screws. Also fold in the tab with the XPS logo and remove the Phillips screws there. You can then remove the case back with a guitar pick. Alternatively, you can use another flat object, as long as it’s not a sharp metal object that could scratch your case. 


Please note that if you replace your Dell  laptop battery , you will lose any warranty claim. You are responsible for any damage that occurs during or after repairs. Allround-PC assumes no responsibility for any damage or loss of data. 


Step by step instructionsRemove the eight Torx screws and one Phillips screw locatedRemove the three Phillips screws marked M2x2 and one screw marked M1.6×4. Use a spatula to carefully loosen the three cables on the side of the Remove laptop batteryInsert new battery, tighten and reassemble. New batteries should first be discharged to about five percent and then fully charged.

This needs to be repeated at least three times. In our case, we noticed a significant increase in the  laptop’s battery  life after the replacement All in all, it was very easy to change, although we later had to reattach the speaker cable (to the right of the battery) because the speaker cable had come loose when the glued cable came loose. It’s definitely worth buying a new  Dell laptop battery.

What to do if the Dell laptop battery is not charging

If your Dell laptop’s battery won’t charge, here are a few solutions you can try:
1. Check the power adapter and plug: Make sure the power adapter is securely connected and not damaged. Check that the plug is intact and try using another reliable outlet for charging.


2. Clean the interface and connecting parts: Sometimes dust or dirt on the interface or connecting parts will affect the charging effect. Gently clean the interface and connecting parts with a cotton swab and make sure they are dry before reconnecting.
3. Restart the notebook: Sometimes simply restarting the notebook may solve some software-related problems, including the inability to charge the notebook battery.


4. Update drivers and BIOS: Go to Dell’s official website to download and install the latest version of drivers and BIOS updates. These updates often contain patches that fix known issues and improve device performance.


5. Check the device manager: press Windows key + X key and select “Device Manager” in the pop-up menu. Expand the Dell replacement laptop battery tab and confirm if there are any error signs or warning symbols. If so, right-click the device and select “Uninstall,” then restart your computer to reinstall the driver.


6. Replace the battery: If none of the above methods work, there may be a problem with the battery itself. Consider purchasing a new compatible battery to replace the original battery.


If the above methods still cannot solve the problem, it is recommended that you contact Dell  laptop battery.customer support or take your laptop to a professional repair center for help.

How to tell if a laptop battery or charger is damaged?

Laptop batteries degrade over time, and the battery life you enjoyed when you purchased your laptop will shorten as your laptop ages.


   Battery failure can be a terrible problem as it can cause your laptop to shut down suddenly and the work files you were editing will be lost. You can even prevent it from starting when not plugged in.


1.Battery bulgeIf your laptop case is swollen, like it’s a little cracked at the seams, then your battery is most likely swollen.
This is a huge fire risk – the batteries in laptops are full of volatile chemicals, and when the batteries start to swell, the potential for a fire is high.


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2.Try chargingTo determine if the battery is faulty, connect the laptop to an external power source via the laptop’s power cord.
Leave the laptop turned off overnight to give it enough time to try charging. After Windows opens and loads, enter desktop mode and look for the battery icon in the system tray. Hover over the icon to see a status message and an indication of the battery percentage.


If it says “Plugged in, charging,” that means your battery is working, even if the charging capacity has dropped significantly since you bought the laptop.
If the status message says “0% available (plugged in, not charging),” your battery is not delivering power, which probably means it’s really dead. Alternatively, if the icon shows a red “X” next to the battery, Windows cannot detect your battery.
3.Physical cleaningPlease physically check your current battery by turning off the computer, unplugging the power cord, and removing the battery. There may be dust between the laptop and the  laptop battery’s metal contacts that help charge. Gently clean the contacts with a cloth dampened with alcohol, reinsert and check the battery status in the system tray again


4.TestThere are many computer programs designed to test various aspects of a battery. Using one of these programs can help you diagnose the problem. Programs like Notebook Battery Eater, Notebook Hardware Control, and Smarter Battery measure statistics such as average battery charge time, time required to charge, full charge capacity, and how long it takes to use a charge.


Laptop manufacturers can even create their own programs to test and diagnose battery problems, such as HP System Diagnostic Tool, Toshiba PC Health Monitor, and Dell PC Diagnostics.
5.AlternativesIt’s inevitable that your Dell laptop batterywill die at some point. If that time comes, the only thing to do is replace it. Take it off and check its model number.