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The XPS 13 has become the gold standard for 13-inch laptops but I had two gripes that Dell has finally fixed: sound and face ID.

Two things that needed fixing:

—Sound:

The XPS 13 9300 now has a solid sound system (and same for the Dell XPS 13 7390 and 7390 2-in-1). Both the XPS 13 and XPS 15 for too long had tinny sound that was, to be blunt, awful.

The XPS 13 9300 now has both good bass and mid-range and gets loud without distortion.

And the Waves MaxxAudio equalizer, which was preinstalled on my system, is a essential part of getting great sound from the XPS. Make sure this is running on your XPS 13.

—Face ID:

The XPS 13 has been a thin-display-bezel trend setter. That’s important because it reduces the overall size of the laptop making it more portable as well as more aesthetically appealing.

But there was one thing missing: a Windows Hello Face ID (facial recognition) camera in the top bezel. That’s there now without sacrificing any thinness. (The 9300 also has a fingerprint reader built into the power button.)

Everything else:

Dell is in an enviable position of pursuing perfection with the XPS 13. It’s a gorgeous laptop that equals or exceeds everything you expect in a best-of-the-best laptop on every metric including performance, display, and keyboard.

Now that Dell has mastered the 13-inch laptop, it is apparently aiming to do the same thing with the upcoming 2020 15-inch XPS 9500 and 17-inch XPS 9700, which are reportedly imminent.

Some users who have installed recent Windows 10 updates including KB4549951 have reported that their user profile with all the data, customizations and documents weren’t loading when they logged in. After the updates are applied, Windows 10 boots with a mysterious temporary user profile bug and it could move your data or even delete them.

We’ve been reporting about this bug for months and it appears that the issue is still there, and it could affect anyone. It’s not clear why or how Windows 10 loads with an entirely new user profile.

A number of users also reported that their data including documents or pictures disappeared after they installed Windows 10 KB4549951, which was released on April 14.

After the update is applied, Windows renames normal user profile folder, then creates and loads a temporary user profile when the PC boots up.

The original profile is renamed when Windows 10 update is installed and data including system customizations magically disappear, but the good news is, the bug does not permanently delete profile or data for most of the users.

The original profile should still be in C: > Users, but your data would be in a file ending with “.ooo” or “.bak”.

Fortunately, there are ways to get it back. If you restart Windows for at least 6 to 8 times, the user profile and the data should return.

It’s not clear how many restarts are needed, nor whether it works for everyone. For example, some users reported that their files completely disappeared and they’re unable to find or restore it.

Some users also reported the problem after updating to Windows 10 version 1909 from 1903

According to multiple Microsoft support staff, you can also resolve the problem by setting up a new account and then manually transferring the data from the temporary account over to it.

The more consistent option is to just backup the files stored in the system drive before installing the updates. You should always maintain the backup of the data which are on the same partition as your operating system.

Huawei introduced its updated Mate Xs foldable smartphone during an event in Barcelona that was supposed to be part of MWC 2020. Even if it feels like a decade ago, back when social distancing wasn’t a thing, it actually happened just two months ago. Now, the phone arrived with us where it will undergo our lengthy process of tests for the full review.

We already have a hands-on video and an actual hands-on review, but this time we get to spend more quality time with the Huawei Mate Xs putting it through our full review process. We’ll examine its camera in detail, do all the benchmarks and give our thoughts on how the Huawei Mobile Services are doing.

The Huawei Mate X was a first-gen device, and the Mate Xs here should tell us how much progress the company made in the half year between the market releases of the two phones. Huawei obviously likes its chances as it’s selling the new phone virtually everywhere (aside from this one country that rhymes with Erica).

The Mate Xs comes with a 4,500 mAh battery and 55W SuperCharge power block in the retail box – this isn’t strictly new but remains the fastest available on Huawei phones and we can’t wait to test it and see how it stacks against other fast-charging solutions. The company advertises that it can give you an 85% charge in 30 minutes and we will definitely put these claims to the test.

Another improvement Huawei made with its second generation foldable phone is the software – it comes with a modification of EMUI 10 that allows picture-in-picture apps, and some of them even can be opened twice with a certain feature called App Multiplier. The company reveals plenty of app developers are creating their products with this solution in mind, and Booking.com is already working in this direction – you can open two windows at the same time and easily navigate between them.

The Huawei Mate Xs is selling for €2,499, which is as high as smartphone go these days, not counting those coated in pure gold and precious stones. It might sound like a hard sell, but this is a novelty phone with plenty of unique features, not something you’d gift your mother for her birthday. Stay around for our verdict whether the Mate Xs is worth its massive price tag.

Google’s Pixel 4a is the company’s upcoming (and much leaked) budget phone for 2020. In typical Google hardware release fashion, we know pretty much everything about the phone before its official unveiling.

Now, to add to that already heaping pile of leaks, the Pixel’s camera has been reviewed by Cuban tech blog TecnoLike Plus in partnership with the folks over at XDA Developers.

Speaking on the full resolution photos, XDA comments:

The photos are characteristically Pixel-like in look. This means they have excellent detail, balanced noise reduction with visible luminance noise, adequate (but not best in class) dynamic range, and great color accuracy. Night Sight is just as good as ever—I feel these photos are better than the Galaxy S20+’s night mode photos in a few respects. The Pixel 4a’s camera will continue to excel when it comes to having a balanced noise reduction system, which will resolve more detail compared to competitors.

The one weakness is exposure. Compared to phones like the S20 or the OnePlus 7 Pro, these photos aren’t as bright, resolving less shadow detail. On the other hand, facial detail continues to remain a particular strength for all Pixels. And finally, the Pixel’s portrait mode is better than most implementations.

To my eye, the Pixel 4a’s pictures appear a bit better than those of my 3a. Most of that is due to them sharing the same hardware and software. Google could have opted for a secondary camera (and rumors indicate it was planning that for a while), but ultimately chose not to. In the end, the 4a will be a better camera phone than the iPhone SE, and modern aesthetics will appeal to users on a visual level.

The Pixel 4a is expected to be an upgrade over the 3a in every other way, including looks, base storage, and processor. Google just needs to release it, and additional rumors indicate that it may be coming sooner rather than later.

Rumors keep piling up that we’re going to be seeing the Nvidia GeForce RTX 3080 sometime soon, but we’ve just seen reports that AIB – add-in board – partners may be clearing out their stock to prepare for an Nvidia Ampere launch. 

This was reported in a now-deleted post in China Times, graciously picked up by the folks over at Wccftech. In it, the outlet reports that Taiwanese manufacturers, led by Asus, have started slashing the cost of Turing graphics cards. For instance, Asus’ GeForce RTX 2060 has apparently been cut down to NT$10,000 (about $330, £270, AU$510). 

Right now the word is that Nvidia Ampere graphics cards are going to start launching in Q3 2020. This timing makes sense, as aftermarket graphics card manufacturers would want to clear out stock to make room for the new hotness. 

The China Times report also suggests that the launch of Nvidia Ampere may follow in the footsteps of the 2018 Turing launch, where the initial lineup would only comprise of the RTX 3080 Ti, RTX 3080 and RTX 3070, with the 3060 and below presumably following in the months afterwards – the Nvidia GeForce RTX 2060 didn’t launch until January 2019, after all. 

Still, it’s important to note that this is all practically graphics card gossip at this point and should all be taken with a grain of salt. We won’t know what Nvidia’s next-generation graphics cards will look like until Team Green is ready to share. Then again, Nvidia apparently has something cooking for a May 14 event, so we might even end up seeing Ampere early.

According to a new leak from WinFuture, Huawei is set to refresh its P Smart handset. The device itself isn’t particularly exciting, sitting quietly in the lower end of the mid-tier. What’s interesting is that according to the report, Huawei is actually going to load it up with Google apps.

To be clear, American companies still aren’t allowed to do business with the Shenzhen firm. This is because about a year ago, it was added to the U.S. Department of Commerce’s Entity List, thanks to U.S. President Donald Trump’s trade war with China. Since then, the company has launched a number of devices from its Huawei and Honor brands, all without Google services on them.

What makes the P Smart different, according to WinFuture, is that it’s an old device in a new chassis. It has the same octa-core HiSilicon Kirin 710F (four 2.2GHz Cortex-A73 cores and four 1.7GHz Cortex-A53 cores) as its predecessor, and it also has the same 13MP f/2 main camera. It maintains the 2MP depth camera as well, along with the 3,400mAh battery.

What’s different is that it comes with a 6.21-inch 2340×1080 LCD, 4GB RAM instead of 3GB, and 128GB of storage instead of 64GB. The version of Android will still be 9.0 Pie, and it will be running EMUI 9.1. It’s expected to arrive for between €200 and €220.

The new second-gen iPhone SE is the cheapest iPhone you can buy, which means you have to make a few sacrifices, particularly when it comes to the cameras.

But what do you give up by spending £420 instead of £1,050 for a base-model iPhone 11 Pro? Well, you only get one 12-megapixel rear lens instead of three, and a single 7-megapixel selfie lens instead of a 12-megapixel depth-sensing camera. That means no Face ID, but some people prefer unlocking their phones with the fingerprint sensor. (Now that I have to wear a mask in public, I’m one of them.)

The SE’s camera lenses are reportedly lifted straight from the 3-year-old iPhone 8, according to an iFixIt teardown of the new phone. But the SE also has the iPhone 11 Pro’s A13 Bionic processor, which works some behind-the-scenes camera magic.

I didn’t expect to be wowed when comparing the iPhone SE’s photos to the £1,150 iPhone 11 Pro Max (the only new iPhone I had on hand in these locked down times). But the SE holds its own, particularly when it comes to shooting in Portrait Mode.

Check out the video above to see how the SE stacks up to the 11 Pro Max and to see what you miss out on to save £630.

I don’t mean to be disparaging of the MSI GF65 THIN 9SEXR, but take a look at its technical specifications and you’ll find the same parts that have been powering our machines for over a year—there’s truly nothing Super, 7nm, or 10th Gen about it. Yet its announcement has come as part of one of the few captivating developments in gaming laptops beyond AMD’s Ryzen 4000 APUs.

With the release of its Super GPU silicon for mobile, the RTX 2070 Super and RTX 2080 Super, Nvidia also promised to make its RTX 2060 GPU available in a gaming laptop for under ($999) £999. That potentially means more to parsimonious customers than high-end GPUs, and it’s not often that gaming laptops are level-pegging with their DIY PC counterparts. MSI’s GF65 is one of the first of a handful of gaming laptops to make good on that promise. In the UK, anyways.

It’s powered by an RTX 2060, marking a step-up upgrade over the GTX 1660 Ti in 2019’s top model. With that not only comes the promise of a Turing GPU fit with 6GB of GDDR6 and 1,920 CUDA Cores—with the added potential of portable AI acceleration in creative applications and Nvidia’s updated Turing encoder—but also an easier point of entry into real-time ray tracing and Nvidia’s AI upscaling technology, DLSS 2.0.

At first glance not much has changed with the exterior of the GF65 compared with its predecessor. Both feature the same inornate chassis at 21.7mm thick, and the largely plastic construction does leave a lot to be desired. It’s undoubtedly a little on the large size, too, especially as we’ve already seen some incredibly thin gaming laptops so far this year. But at 1.86kg it is at least lighter than some comparable laptops in this price bracket.

The 15.6-inch 1080p panel is surrounded by a bezel that, while at its thinnest point extends only 0.7mm, reaches 2.7cm closer to the hinges. At least it houses a panel rated to 120Hz, which is suitably fast to make good on the promises of the RTX 2060 within. And it’s also of the IPS variety, so good marks here for an all-round decent panel pairing for the GF65’s entry-level RTX GPU.

Joining the fray is Intel’s Core i7 9750H. Despite the first wave of Intel 10th Gen Comet Lake H-series laptops starting to filter out from the rank and file of Intel’s partners—including MSI’s very own GF63 Slim in identical garb to the GF65—it’s instead made the decision to stick with the older, cheaper, Core i7 9750H. With relatively familiar specifications from the 14nm family, and an apparent price premium on the 10th Gen chips—by Intel’s own admission—I can’t help but think it made the right choice.

While the Core i7 9750H hits max velocity at 4.5GHz—quite a bit lower than its 10th Gen sibling—what matters most is whether it can sustain its rated clocks. In a single-core run of Cinebench R15, it maintained 4.4GHz for the duration, only a touch shy of the chip’s rated limit of 4.5GHz boost, and in multi-core testing that drops to around the 3.7GHz mark, but maintains it throughout.

So whatever misgivings I may have for the chassis in terms of its looks, it’s capable enough of maintaining decent performance. We saw no significant dips in performance across a lengthy three run marathon of the Metro Exodus benchmark at ultra, either. Temperatures soared to 97 degrees max for the CPU and 81 degrees max for the GPU that same run, but thankfully severe throttling was avoided with some judicious fan RPM—it’s far from the quietest laptop going.

Throughout our gaming benchmarks, the MSI GF65 performs well—if only a little shy of the Asus TUF FA506IV equipped with an RTX 2060 and AMD Ryzen 4800H. That’s true in all but Far Cry New Dawn where the TUF inexplicably, and repeatedly, soared above the rest.

What could become a boon to the GF65 (and the TUF, for that matter) is the growing prevalence of DLSS within the latest games. With DLSS offering the ability to improve frame rates, with little downside on the second-gen DLSS 2.0, the jump to the RTX 2060 nets the possibility of a large performance boon over 16-series cards of more than the silicon technically allows. You will have to put your faith in Nvidia and game developers to go above and beyond to access that performance, however, and it’s by no means a guarantee—the least bit for older games.

And while that all makes an RTX 2060 for under £1,000 sound like an alluring offer, MSI has made some sacrifices with the 2020 model of the GF65 in order to scrape in under the mark.

Both memory and storage have been stripped back in order to keep the balance sheet for parts in good stead with the shift to the RTX 20-series GPU. Unfortunately, that means replacing the 512GB SSD with a 256GB one, which after OS installation is running frightfully low on capacity with only a few benchmarks installed. That puts a hard limit on your choice of games (or game), too. Call of Duty: Modern Warfare is absolutely out of the question without an upgrade.

The decision to pare back memory to single-channel will also strike fear in the hearts of many a PC builder. The 8GB of dual-channel memory is capable of getting by in most titles, especially at 1080p on a laptop such as this. But with only a single channel in play, that 8GB doesn’t get you very far. Memory bandwidth is significantly hampered, and that may find you dropping frames in demanding games or incredibly conscious of app RAM usage for the duration of your time with the GF65.

The last-gen GF65 (2019) doesn’t suffer the same fate. For a similar price tag, last year’s model comes with a GTX 1660 Ti, 16GB of dual-channel memory, and a 512GB panel. The Asus TUF FA506IV, too. Granted, £300 is no small matter more, but its Ryzen 4000 mobile/RTX 2060 combo is a great buy. And it’s got all the memory and storage you could want at that price and form factor. The GF65 THIN 9SEXR feels like a partially incomplete product by comparison, and lacking what is required to get the most out of it.

The models available in the US have seen especially harsh cuts to come in under $1,000. In order to get your hands on an RTX 2060 for $999, you’ll have to make do with Intel’s Core i5 9300H, in lieu of the Core i7 9750H found in the UK model. At least the storage has returned to a healthy 512GB SSD.

In order to hit a specification roughly analogous with the UK model at £999, you’ll have to spend $1,099. That’s actually rather favourable to the dollar when you look at today’s exchange rate, and you still hold on to that 512GB SSD, but it’s not quite in keeping with Nvidia’s $999 promise, is it?

Strangely the MSI GF65 THIN 9SEXR will be available exclusively at Curry’s PC World from May 4th in the UK. If you reside in the US, you can find that similar configuration I mentioned for $1,099 across major retailers.

With the specs list of the UK model as it is, the GF65 does leave me wanting for more. Performance is decent in today’s games, but I’m not entirely convinced how much ray tracing you’re going to get done with a spec that only gets by with the skin of its teeth without cutting-edge rendering tech helping to grind performance into pulp.

But I usually recommend overspending on your graphics card and making up for less storage capacity when you can afford it—so why should a laptop be any different? The upgrade process is at least a simple one. Pop the underside off by removing an ungodly quantity of screws and you’ll find a spare NVMe slot and a spare SODIMM slot. Both can be fitted with off-the-shelf parts as and when you have the budget to do so. Two NVMe slots also makes for an easy transfer if you do end up swapping out your boot drive.

As important as it is to point out what’s been lost in order to hit £999, it’s just as important to quantify what has been gained as a result of offering RTX at this price point. You can’t upgrade a laptop GPU yourself, after all, it’s soldered down tight. So the shift to the RTX 2060, even with sacrifice, may make the most financial sense for someone looking to buy an RTX laptop without the means to immediately buy one that’s high-end on all counts.

In order to get the best fit for their devices, PC and laptop manufacturers will often tinker with Intel’s drivers prior to users installing them. The knock-on effect of which is that users are blocked from downloading Intel’s latest generic drivers without workarounds—but no more.

If you thought downloading Intel’s graphics drivers for your Intel-powered system would be as easy as heading to the driver download page and clicking install, you’d be wrong. No, users wishing to utilise the onboard integrated graphics (iGPU) with the latest graphics firmware have until this point been forced to seek the OEM-approved driver package, which often required a trip to the device manufacturer’s website or patiently waiting for a pushed system update.

In theory, pre-approved and tailor-made OEM drivers should prove a simple and straightforward solution. But when is anything ever simple? The drivers provided by OEMs were often lacking functionality or the latest updates—such as game optimisations, new features, and bug fixes—and could be on a much slower update cadence. If they were even set to get the updates at all.

However, from this week onwards, Intel will be removing its generic driver updates from the OEM firmware package (via Windows Latest). This will allow users previously barred from Intel’s generic DCH drivers to now download and install them from the Drivers and Support Assistant Tool without waiting on an OEM or system manufacturer to give them the all-clear.

You won’t lose any OEM-specific functionality with the new drivers. These will be maintained via Windows Update.

“We heard how much our users want the freedom to upgrade their systems to our regularly released generic graphics drivers and enable our latest game optimisations, feature updates and fixes,” Intel says in the 26.20.100.8141 driver release notes [PDF warning].

“Well, as of this release, Intel Graphics DCH drivers are now unlocked to upgrade freely between Computer Manufacturer (OEM) drivers and the Intel Generic graphics drivers on Download Center. Simply use the .exe and enjoy the update on your 6th Generation Intel processor platform or higher, and don’t worry about your OEM customisations, they remain intact with each upgrade and the OEMs can maintain customisations separately via Microsoft Windows Update. Intel Drivers and Support Assistant will also be unlocked starting April 28th, 2020.”

With the announcement of Intel Xe, the company’s graphics architecture set to release later this year, iGPU graphics drivers have been developing at a much faster pace. With the OEM levy lifted, far more users can make the most of these optimisations, many of which add support or fix bugs in the latest games.

Sony may have recently announced its flagship Xperia 1 (mark 2) but it seems the Japanese technology firm isn’t forgetting about its fans who want something a little cheaper in their pockets. The all-new Xperia L4 has just gone on sale in the UK and it offers plenty of features at very a small price.

In fact, this latest device costs under £170 making it one of the cheapest Xperia phones Sony has ever made.

For that low price, you’ll be treated to some very nice updates including a capable triple rear camera. This trio of snappers can shoot standard photos with its 13-megapixel main lens but there’s also the addition of a wide-angle sensor to add some drama to your images.

The third camera offers the ability to add DSLR-style depth of field to photos which is usually something only found on more premium devices.

To consume your content Sony has packed a 6.2-inch LCD display into the L4 which includes the firm’s unique 21:9 aspect ratio for a cinema-style experience.

Under the hood is a fairly basic Mediatek MT6762 processor but Sony has added 64GB of internal storage which can be boosted via an SD card. A 3580mAh battery should offer all-day power and things can be refilled quickly via fast charging.

Other features include a side-mounted fingerprint scanner, Side sense gestures for easy access to apps and, unlike most modern smartphones, you get a standard 3.5mm headphone port.

This means you can plug in your existing headphones without needing an adapter.

The Xperia L4 is available to buy now in Blue or Black from the Sony online store as well as local retailers, priced at £169 SIM-free.

If you want something more premium in your pocket then the Xperia 1 (mark 2) should be hitting stores soon.

This flagship gets a stunning 6.5-inch HDR OLED screen, triple rear camera, wireless charging and latest Qualcomm 865 processor.

Like the L4, you’ll discover a headphone port on the base of this premium device. This marks a dramatic change as nearly every other manufacturer has now ditched this much-loved way of connecting headphones and it could give the Xperia 1 II an advantage.

It’s also fully compatible with the latest 5G data speeds meaning you can download files at fibre-like speeds when away from home.

Speaking about the new Xperia 1 II, Mitsuya Kishida, President of Sony Mobile Communications said: “Sony is uniquely positioned with our wide portfolio in the era of 5G,” said. “Xperia with 5G takes your mobile experience to the next level.”

Xperia 1 II will be available in Black and Purple in Europe, shipping with Android 10 from late Spring 2020.