Windows 10: New study shows Home edition users are baffled by updates

How annoying are Windows 10’s automatic updates? In a new study, a group of UK researchers report that users of Home edition experience unexpected restarts and inconsistent installation times, caused by inappropriate defaults and inadequate notice of pending updates.
The single biggest complaint about Windows 10 is its approach to security and feature updates. Monthly cumulative updates and twice-yearly feature updates are downloaded and installed automatically, which can result in unexpected reboots that disrupt productivity and risk the loss of unsaved work. That pain point is particularly acute for anyone running Windows 10 Home edition, which lacks any controls for delaying and deferring those updates.
Since the initial release of Windows 10 nearly four years ago, Microsoft has been tweaking its approach to automatic updates, adding Active Hours settings to ensure that mandatory restarts are less likely to be intrusive. Recent feature updates have also made notifications of pending updates more obvious.
Are those changes enough to ease the pain? A new study from a group of UK-based researchers suggests Microsoft has more work to do.
The study, titled “In Control with No Control: Perceptions and Reality of Windows 10 Home Edition Update Features,” was presented this week at the Workshop on Usable Security (USEC) 2019 in San Diego, California. Researchers Jason Morris, Ingolf Becker, and Simon Parkin of University College London, built a detailed model of Microsoft’s update process as of Windows 10 version 1803 and then surveyed a group of 93 Windows 10 Home users.
The overall conclusions were a mixed bag. In general, the survey respondents think that the Windows 10 update approach is an improvement over that found in previous Windows versions. Among participants who had experience with earlier Windows versions 53 percent reported they felt updating Windows 10 is easier, versus only 8 percent who found the process more difficult.
Similarly, a majority of respondents agreed that the Windows 10 update process causes fewer interruptions than in previous versions (43 percent agreed, 21 percent disagreed).
Where Microsoft has fallen down, the researchers argue, is in building an update system that is “dependent on a complex range of user and system properties.” That system, illustrated by the flowchart shown here, is simply too complicated for the average home user to understand.
The Active Hours feature draws the most criticism in this respect, with the authors arguing that its default settings are inappropriate for 97 percent of their test subjects.
To minimize disruption, they note, “users need to understand the ‘active hours’ concept and … the configuration of active hours should ideally align with their usage patterns.”
Neither of those conditions are true, they found. First, only 28 percent of respondents were even aware of the Active Hours feature. Second, the default window of 8AM to 5PM might be appropriate for businesses, but it’s wildly out of sync for home users, based on the self-reported behavior of this group. Of the 93 survey participants, only three reported hours of use within those limits, with the overwhelming majority typically using their PC on weekday evenings.
And even among the 26 participants who were aware of the feature, 10 had not changed it from the default settings even though it clashed with their daily schedule.
Not surprisingly, that resulted in about half of the survey respondents reporting that they had experienced unexpected restarts.
The other noteworthy finding from the research is that users don’t understand how often updates are delivered, nor do they appreciate the difference between monthly quality updates and semi-annual feature updates. That can lead to anxiety when an unexpected feature update takes well over an hour compared to the 12 minutes or less that a monthly cumulative update takes.
The survey respondents, who were generally well educated and experienced PC users, reported by an overwhelming 95 percent margin that they trust Microsoft as much as or more than other software makers at the task of delivering updates.
The researchers offered a few recommendations based on their findings.
The most important is that Windows “obtain explicit permission for restarts consistently.” They note that doing so might require adjustments in the Active Hours default settings for Windows 10 Home as well as better progress displays.
Second, they criticized Windows 10 for offering insufficient notice of restarts. Unlike, say, a Chromebook, Windows 10 Home Edition does not provide a persistent warning that the system has a restart pending.
That’s especially a problem when the user chooses the option to restart at a specific time. In that configuration the system shows a warning and then restarts within a few minutes. “If a user is absorbed by other tasks,” the researchers argue, “the computer could, in the mind of the user, appear to restart unexpectedly despite them having been responsible for the chosen time. We think that one’s computer should not reboot while in active use.”
Finally, they suggest that Microsoft do a better job of warning about the significantly longer times required for feature updates. “[W]e think a notification that describes an update as one ‘that could take a little longer than other updates’ is failing to set accurate expectations to support users in planning around the availability impact of these updates.”
That latter recommendation skips right past the real question, of course: Why is it necessary to deliver feature updates twice a year? Given that these updates are time-consuming to install and offer significant potential for disruption, why not offer Home edition users at least some control over when updates are installed.

Lenovo introduces the ThinkVision M14—a 14-inch, portable, USB-C monitor

Mobile World Congress is mostly about phones and other mobile tech, but Lenovo also used the show to introduce a handful of new products outside that narrow-but-vast category. The most interesting of them is a portable monitor that lets you bring the dual-monitor user experience with you and your laptop when you travel.
Labeled the ThinkVision M14, it’s a 14-inch monitor with an IPS panel. The resolution is 1920×1080 pixels, which is plenty for 14 inches. It’s built with modern laptop trends in mind, so it connects to your computer with USB-C. In fact, it has two USB-C ports, and both can be used for passthrough, provided you connect the monitor to an AC adapter. You can power the monitor from your laptop, but that doesn’t seem like enough for passthrough, and Lenovo hasn’t specified just how much power it needs from said laptop.
The ThinkVision M14 weighs 1.3 pounds and is 4.6mm thick. The only adjustment available is in the foot, which you can see in action in one of the render images above. The monitor will be available starting in May of this year for $249.
We’re always happy to see options like this. Creatives (like video editors in particular) will appreciate the additional screen even when they’re on the go. That said, Lenovo hasn’t said anything about colorspaces and the like, so tread carefully if those are important to you—at least until more information is available.
Lenovo laptops
Lenovo also used MWC to announce updates to its ThinkPad laptop line with several new models—the T490s, T490, T590, X390, and X390 Yoga—and its mid-range IdeaPad line with the new C340, S340 and S540 models. It also introduced the 14w and 14e laptops for firstline workers in the enterprise; the former of those two runs Windows 10 Pro, the latter is a Chromebook. Most of the models introduced are just spec bumps over last year.
The ThinkPads offer Dolby Vision HDR, low-power display options, and faster, Wi-Fi 6 connectivity, along with eighth-generation Intel Core CPUs and an overhauled BIOS experience. The IdeaPads are pretty standard mid-range laptops with a range of configuration options. You can read more about the myriad laptop launches on Lenovo’s website.

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Lenovo Yoga Chromebook C630 Review: Chrome OS gets a proper workhorse

Chromebooks used to be the laptops that cost a dime a dozen, but in 2019 you can get premium Chrome OS devices that pack the specs and designs that are capable of getting real work done. For the past couple of months, I’ve been using the Lenovo Yoga Chromebook, and for getting things done, it’s one of the best options currently available.
The Lenovo Yoga Chromebook, the C630, represents a couple of firsts in the Chrome OS world. For one, it’s the first option ever to offer up a 4K display. On top of that, it’s also the largest “high-end” Chromebook ever with a whopping 15.6-inch display. To me, though, the most important first it represents is being the first proper workhorse machine on Google’s platform.
HARDWARE |
For a premium Chromebook, the Lenovo’s Yoga Chromebook C630 doesn’t disappoint. Crafted from aluminum in a gorgeous “Midnight Blue” color variant, it’d be hard to disappoint. Aside from the color, though, Lenovo doesn’t disappoint when it comes to the hardware. This machine feels very durable and in the several weeks I spent testing it, it didn’t get a scratch either. Notably, though, it does pick up fingerprints quickly and easily, and they’re not easy to get off.
The one sore point of the hardware, though, is the weight. There’s never any getting around a 15.6-inch machine being heavy, and the Yoga certainly is. This machine is by no means light which means, most likely, it’s not a laptop you’ll be taking around town or on a trip. It certainly won’t be good for a flight.
DISPLAY |
What makes up for that weight is the size. The Lenovo Yoga Chromebook has a 15.6-inch display, a rarity in the Chrome OS world. We’ve seen it on a couple of fairly low-cost machines, but this is the first premium machine with the feature. There’s a 4K variant that we’ll have further coverage on soon, but my review unit was a 1080p model and, honestly, I can say it’s one of my favorite Chrome OS experiences to date.
Having the truly massive canvas to work on combined with the 1080p resolution means you’re getting a machine that can truly do it all, at least given Chrome OS’ restrictions. On an average workday, I can have Slack, Spotify, and Chrome windows all open at once without losing sight of anything. I can’t say that about any other Chromebook right now, even the Pixelbook.
That screen is also touch capable. Personally, though, I never once took advantage of that feature. Using a device this large as a tablet is, frankly, a ridiculous idea in every conceivable way. The only time I did use the 360-degree hinge was to clean off the screen.
As a final note, brightness on the 1080p model is also pretty solid. It’s best used indoors, though. Outside it struggles to be seen on a bright day, but it does manage to get dim enough to be usable at night in a dark room.
PERFORMANCE |
Enhancing the canvas are the specs under the hood. My unit included an Intel Core i5 processor, 8GB of RAM, and a 128GB SSD for storage. Even with over a dozen tabs open and some Linux applicationsopen too, this machine simply doesn’t skip a beat. I honestly don’t hesitate to say that, right now, this isthe fastest Chromebook on the market.
This is largely thanks to the fact that Lenovo opted to use full-fledged Intel chipsets rather than the Y-series chips we see in other Chromebooks, even at this price point. My unit specifically offered up a Core i5-8250U. For that reason, it’s safe to say that if you want to get work done on your Chromebook and not get bogged down anywhere, the Lenovo Yoga Chromebook C630 is without a doubt the way to go.
We’ll have more to say about how this machine performs under load soon. Our own Kyle Bradshaw is currently testing out the 4K model and will be following up with a review on how that model handles the needs of a developer who uses Chrome OS.
BATTERY LIFE |
As with any big Chromebook, battery life on the Lenovo Yoga Chromebook is a highlight. That is, at least on the 1080p model I’ve been using. Typically, I can easily get through a full workday, roughly 6-8 hours of active use, on a single charge and leave about 30-40% remaining by the end of the day. With light usage and lots of standby, it’s easy to pull a full week out of this machine.
When it does come time to recharge, I really appreciate that the Lenovo Yoga Chromebook uses USB-C. There’s a port on either side of the machine for convenient charging. What I don’t like, however, is that the charging cable has a brick in the center. It’s 2019, we should be far beyond that.
As a side note, the 4K model simply won’t have the same results. From what I’ve been told by those using that model, battery life takes a serious hit, so you’ll have to decide if that extra resolution is worth the extra time you’ll spend charging.
KEYBOARD & TRACKPAD |
This might be my favorite bit about the Yoga C630 Chromebook. The keyboard and trackpad on this machine are both delightful to use. The Pixelbook might be the only keyboard I like the feeling of more, but the keys Lenovo uses here are top-notch.
Typing takes just minutes to adjust to this size, and the large surface area of the machine means there are no sacrifices made with the spacing or layout. It’s a natural and excellent experience. I can easily type on this machine for hours at a time without feeling fatigued, and the key travel gives a satisfying click each time.
In my opinion, there’s just nothing to complain about with this keyboard. Well, except for the fact that some models don’t have a backlit keyboard. My unit did not, but models bought directly from Lenovo do.
As for the trackpad, it’s as solid as Chrome OS gets. I still prefer the Pixelbook just a bit, but Lenovo’s option is solid. Touch response is quick and accurate, and the trackpad responds well to taps and presses. The spring mechanism still means you won’t be able to click down on the top of the trackpad, but that’s something I’m willing to overlook.
FINAL THOUGHTS |
From the moment I opened up the Lenovo Yoga Chromebook C630 until the day I wrote this review, the constant thought in my head about this machine has been “this is a Chromebook I can actually get work done on.” It’s been a long time since I’ve been able to say that, as I’ve found myself gravitating more and more to Windows machines. If you’ve been looking for a Chrome OS workhorse that can keep up with everything you need to do, the Lenovo Yoga Chromebook C630 is it.
You can buy it now directly from Lenovo or from Best Buy. Pricing starts at $599, but at the time of writing the base i3 model is actually just $499.

Whitestone Dome claims to be the only screen protector compatible w/ Galaxy S10’s ultrasonic fingerprint sensor

One of the biggest changes Samsung is bringing to its upcoming Galaxy S10 comes in the form of the ultrasonic fingerprint sensor that resides beneath the glass. However, that sensor might cause some issues with screen protectors designed for the Galaxy S10 and S10+. Apparently, though, Whitestone Dome Glass screen protectors still work, and they might be the only option.
If you’ll recall this past week, a hands-on video leak revealed a screen protector on the Galaxy S10+ that housed a cut-out for the fingerprint sensor. For obvious reasons, that’s something most users simply aren’t going to want. However, Whitestone Dome claims that its screen protectors do work with the technology, and that they are the only option that will be available, at least at launch.
Covered on the company’s homepage right now, it’s made clear that Whitestone Dome Glass does indeed work with the Galaxy S10 and S10+. The company explains that traditional screen protectors don’t work with the ultrasonic fingerprint sensor on the Galaxy S10 due to the air gap that’s typical with that sort of installation. Because Dome Glass uses a liquid adhesive for installation, this apparently isn’t an issue. That tech is patented and not in use elsewhere, so for the time being it seems this is the onlyfull-coverage option for Galaxy S10 owners.
These screen protectors will be available from the day the Galaxy S10 is announced, February 20th, and they’re also already up for pre-order on Whitestone’s site. Pricing is a hefty $60, but you’ll get two Dome Glass protectors for that and all the needed installation tools. Considering other models cost $50 or so for just a single screen protector, $60 doesn’t seem so bad. Of course, buyers will still have to deal with the lengthy installation process. Our Whitestone review for Pixel 3 offers a look at that.
Hands-on: Whitestone Dome Glass for Pixel 3 XL is an expensive but perfect screen protector
As a side note, this basically confirms that the Galaxy S10 will have an ultrasonic fingerprint sensor, as if all the previous leaks didn’t give that away already.

Microsoft’s new Remote Desktop Preview app leaks

Microsoft is working on a new Remote Desktop Client that is optimised for their Windows Virtual Desktop push, which would see companies run their productivity software primarily in Microsoft’s Azure cloud.
The client app has been leaked by WalkingCat, with download links available in his tweet below:
The client features:
Provides a remote desktop experience and remote applications on any device. Combine Microsoft 365 and Azure to give users the unique multi-session Windows 10 experience with outstanding scalability and low IT costs.
The main features are as follows:
Provide users with the unique multi-session experience of Windows 10 – Provide your users with the only complete Windows 10 enterprise multi-user environment virtualized in the cloud, always up to date and available on every device. Leverage the cost-effectiveness of shared computing resources previously available only with server-based virtualization.
Optimize for Office 365 ProPlus – Run a full Windows 10 desktop optimized for Office 365 ProPlus, providing your users with the most productive virtualized environment.
Deploy and Scale in Minutes – Virtualize and deploy modern and legacy desktop apps with unified management, without having to host, install, configure, and manage components such as diagnostics, network, connection broker, and gateway.
Microsoft is hoping that companies will use the service to run their legacy Windows 7 environment safely in the cloud while they slowly transition their workforce to Windows 10. The service lets companies use their existing software licenses for their virtual software and comes with free extended support for Windows 7, which is ending January 14, 2020.

Kuo: 2019 iPhones Can Wirelessly Charge Other Devices, Feature Frosted Glass and Larger Batteries, and More

In a thorough research note outlining Apple’s plans for 2019, analyst Ming-Chi Kuodescribes his outlook for the next iPhone lineup. According to Kuo, the 2019 iPhone lineup will mirror that of the current lineup, including 6.5-inch and 5.8-inch OLED models as well as a 6.1-inch LCD model.
As for changes to expect in 2019, Kuo says the iPhone XR successor may be upgraded to 4GB of RAM, while all models will include frosted glass casing, larger batteries, the ability to wirelessly charge other devices, and new technology for indoor positioning and navigation.
The new 5.8″ OLED may support DSDS, and the new 6.1″ LCD may be upgraded to 4GB. All of part of the new models’ main upgrades include Ultra-Wide Band (UWB) for indoor positioning and navigation, frosted glass casing, bilateral wireless charging for charging other devices, upgraded Face ID (with a higher power flood illumination), larger batteries, and triple camera feature (wide, telephoto, and ultra-wide lens).
Kuo also says all three models will include Lightning connectors rather than USB-C and have the same notch area as current models, contradicting other rumors of smaller notches.

Galaxy S10 Leak Exposes Samsung’s Serious Problem

We know almost everything about Samsung’s 10th anniversary Galaxy S10 with Samsung itself happy to leak the full range. But what Samsung would prefer you don’t know is the range’s biggest upgrade comes with a significant problem…
A new video leaked by MobileFun highlights the issue: Samsung’s world-first Ultrasonic in-display fingerprint reader does not work with screen protectors. Moreover, the only successful workarounds look either ugly or expensive.
MobileFun’s video demonstrates the former. The popular accessory retailer shows that the only solution for standard screen protectors is to cut a hole in them around the new sensor. This looks terrible and is also self-defeating because it exposes a significant (and crucial) part of the display to damage.
As for the expensive option, this comes via premium screen protector manufacturer Whitestone who told 9to5Google it will have the only protector which is compatible with the Galaxy S10’s Ultrasonic reader at launch. It will cost an eye-watering $60.
Why is the workaround so expensive? Because it requires a very different (and more awkward) method of fitting a protector to the display.
Whitestone explains that the problem is no trace of air is allowed between a screen protector and the Galaxy S10’s Ultrasonic sensor – something that is impossible to achieve with any standard protector’s simple peel-on application. Instead, Whitestone uses a liquid adhesive which 9to5Google has tested and found to be a “lengthy installation process”.
The good news is the results are impressive if you get the installation right but at $60 for a two pack (single packs are not available), it is also not something you don’t want to mess up more than once.
Currently, it is unknown whether Whitestone’s method can be reproduced more cheaply and the precision liquid install process is likely to put off some buyers anyway.
All of which creates a bigger problem because the Galaxy S10 is going to be the most expensive Galaxy S model ever and with its Ultrasonic reader baked into the display, these are screens you do not want to crack.
As such, the biggest weakness of Samsung’s new entry-level Galaxy S10emay now become its greatest strength…