A recent Windows 10 bug found some individuals with “certain hardware configurations” unable to restore their computer to a previous state, but now there’s a fix.
The “Reset this PC” feature is typically found under the Recovery section in the Settings menu. When issues arise with the PC configuration, Windows 10 users can utilize this option to return their computer to factory settings. But a recent bug disabled it for anyone still running Windows 10 version 2004.
When making an attempt at resetting, an error message would appear instead: “There was a problem when resetting your PC. No changes were made.” Microsoft has come forward with a simple workaround. But the fix, which utilizes the Deployment Image Servicing Management (DISM), is meant as a patch for the problem until a real solution can be released.
The workaround, as Microsoft suggests, is as such:
1. Open an elevated command prompt. To do this, click Start, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
2. Type the following command, and then press Enter:
dism /online /cleanup-image /restorehealth
3. Reboot your system, and attempt Reset this PC again.
Before tinkering with your PC, make sure to back up any important files you don’t want to lose. Microsoft will likely announce some sort of more permanent fix in the coming days.